Seller's Terms and Conditions

1. Introduction

1.1 These Seller's Terms and Conditions (hereinafter referred to as "Terms") govern your use of the marketplace platform (hereinafter referred to as "Platform") provided by GROWcoin Ltd hereinafter referred to as "We" or "Us"
1.2 By using the Platform, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access or use the Platform.

2. Seller Account

2.1 To become a seller on the Platform, you must create a seller account by providing accurate and complete information.
2.2 You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use or breach of security.

3. Product Listings and Descriptions

3.1 As a seller, you must provide accurate, detailed, and truthful product listings, including but not limited to, title, description, images, pricing, and shipping information.
3.2 You may not list or sell any prohibited, counterfeit, infringing, or illegal products.
3.3 You understand and acknowledge that the images and content of your product listings may be used by the Platform for promotional purposes.

4. Transaction Processing and Fees

4.1 When a customer purchases a product from you through the Platform, you agree to fulfill the order promptly and in accordance with the stated shipping and handling timeframes.
4.2 For each successful transaction, you will be charged a transaction fee based on the final sale price of the item, as outlined in our Fee Schedule.
4.3 It is your responsibility to accurately calculate and collect any applicable taxes or other fees associated with the sale of your products.

5. Communication with Buyers

5.1 You agree to maintain professional and polite communication with buyers regarding their orders, inquiries, and any potential issues or complaints.
5.2 Any communication initiated through the Platform's messaging system must be conducted in accordance with our Code of Conduct and policies.

6. Intellectual Property Rights

6.1 You represent and warrant that you own or have the necessary rights to use, reproduce, distribute, and display any intellectual property (including images, trademarks, logos, or designs) provided by you in connection with your product listings.
6.2 You grant the Platform a non-exclusive, royalty-free, worldwide license to use, reproduce, distribute, and display your intellectual property solely for the purpose of promoting your products on the Platform.

7. Limitation of Liability

7.1 To the extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with your use of the Platform.
7.2 We make no warranties or representations regarding the accuracy, reliability, or completeness of any content or information provided on the Platform.

8. Termination

8.1 We reserve the right to suspend or terminate your seller account and remove any product listings, at our sole discretion, if we believe you have violated these Terms or any applicable laws or regulations.
8.2 You may terminate your seller account at any time by 'De - Activating' it.

9. Miscellaneous

9.1 These Terms constitute the entire agreement between you and us regarding your use of the Platform and supersede any prior agreements or understandings.
9.2 These Terms shall be governed by and construed in accordance with the laws of England and Wales and any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts.
9.3 If any provision of these Terms is found to be invalid or unenforceable, such provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Seller Code of Conduct for The Common Ground

1. Honesty and Transparency

Sellers must provide accurate and truthful information about their products, pricing, availability, and shipping details. Misleading or deceptive practices are strictly prohibited.

2. Authenticity and Counterfeit Goods

Sellers must only offer genuine and authentic products. The sale of counterfeit or infringing goods is strictly prohibited.

3. Quality and Condition

Sellers should accurately represent the condition and quality of their products. Any defects or damages must be clearly disclosed to the buyer.

4. Timely Shipment

Sellers are responsible for ensuring prompt shipment of orders. They must provide tracking information and adhere to the stated shipping timeframes.

5. Customer Service

Sellers must provide excellent customer service, addressing buyer inquiries, concerns, and requests in a timely and professional manner.

6. Privacy and Data Protection

Sellers must respect customer privacy and protect their personal information. Selling or misusing customer data is strictly prohibited.

7. Compliance with Laws and Regulations

Sellers must comply with all applicable laws, regulations, and industry standards, including product safety and labelling requirements.

8. Prohibited Products

Sellers must not list or sell any products that are illegal, prohibited, or restricted by law or the platform's guidelines.

9. Fair Pricing

Sellers should set fair and competitive prices for their products, taking into account market trends and competitor pricing. Price gouging or price- fixing practices are strictly prohibited.

10. Feedback and Reviews

Sellers should encourage buyers to provide honest feedback and reviews about their buying experience without manipulating or coercing them.

11. Proactive Communication

Sellers should proactively communicate with buyers about order status, delays, or any changes in the transaction.

12. Prohibited Activities

Sellers must not engage in any fraudulent, misleading, or unethical practices such as review manipulation, artificially boosting sales or green - washing.

13. Intellectual Property Rights

Sellers must respect and not infringe upon any intellectual property rights, including trademarks, copyrights, patents, and trade secrets.

14. Proper Packaging

Sellers should ensure proper packaging to protect the product during shipment, minimizing the risk of damages.

15. Product Safety and Recall

Sellers must promptly act upon product safety concerns or recalls, notifying buyers and taking appropriate actions to resolve the matter.

This Seller Code of Conduct aims to promote a fair and trustworthy marketplace, protecting the interests of both buyers and sellers.